AI & Automation · Service
AI automation that gives your team hours back every week
Connect your tools and let AI handle the repetitive steps: qualifying leads, replying on WhatsApp, processing documents, updating your CRM and sending reports.
Overview
Most teams lose hours every week to copy-paste work: moving data between forms, sheets and CRMs, sending reminders, chasing documents and preparing reports. Automation removes those steps; AI handles the ones that need judgement, like reading a message or a document.
We map your current process, identify what can be automated safely, and build workflows with clear logs, error handling and human approval where it matters — so automation is reliable, not a black box.
Business problems we solve
Copy-paste between tools
The same data is typed into forms, sheets and CRMs by hand.
Slow responses to enquiries
Leads wait hours for a first reply, especially after office hours.
Reminders depend on memory
Follow-ups, renewals and payment reminders are missed.
Reports take days
Someone spends hours every week compiling the same report.
Features & what's included
Process mapping
We document the workflow and agree what to automate, and what not to.
WhatsApp & email automation
Instant replies, templates, reminders and AI-drafted responses.
Lead qualification
AI asks qualifying questions, scores leads and books meetings.
Document workflows
Collect, read, validate and file documents automatically.
System integrations
CRM, ERP, accounting, Google Workspace and custom APIs connected.
Logs & approvals
Every automated step is logged, with human approval for sensitive actions.
Technologies
- n8n
- Make
- Zapier
- Python
- Node.js
- WhatsApp Business API
- OpenAI / Anthropic APIs
- Google Workspace APIs
- Webhooks
We choose the stack for each project based on your requirements, budget and team — not habit.
Example use cases
After-hours lead response
Every enquiry gets an instant, relevant reply and is added to the CRM with a follow-up task.
Fee or payment reminders
Automatic, polite reminders by WhatsApp and email until payment is received.
Daily management report
Sales, collections and pending work compiled and sent every morning.
Document collection
Customers upload documents, AI checks completeness, and staff are alerted only for exceptions.
Development process
How we deliver ai automation
Clear steps, regular demos and no surprises.
- 01
Discover
We learn your goals, users and constraints, then agree scope, success measures and a phased plan.
- 02
Design
Information architecture, wireframes and interface design you review before any code is written.
- 03
Build
Development in short sprints with a staging link you can test at every step.
- 04
Test
Functional, device, performance and security testing before anything goes live.
- 05
Launch
Deployment, monitoring and handover with documentation and training for your team.
- 06
Scale
Support, improvements and growth based on real usage data.
FAQ
Frequently asked questions
What is the difference between automation and AI automation?
Automation follows fixed rules — "when a form is submitted, add a CRM record". AI automation adds steps that need understanding, such as reading a free-text message or a scanned document.
Will automation replace my staff?
The aim is to remove repetitive work so your team can focus on customers and decisions. Sensitive steps stay with people.
What happens when an automation fails?
We build error handling and alerts so failures are noticed, logged and retried — not silently lost.
Can you automate WhatsApp?
Yes, using the official WhatsApp Business Platform. API credentials are kept on the server and never exposed in your website or app.
Related services
Often combined with AI Automation
Ready to discuss your ai automation project?
Share your goals and we'll come back with a clear plan, timeline and quote.