Hospitality · Industry
More direct bookings, happier guests
Direct booking websites, guest communication and AI concierge.
The challenge
Industry problem
Hotels, resorts and homestays rely heavily on booking platforms and their commissions. Guest questions arrive at all hours, and reviews and repeat stays are not managed systematically.
Our approach
The Haptags solution
Haptags builds direct-booking websites, guest communication that runs around the clock, and marketing that encourages repeat stays — so properties keep more of each booking.
Features
What we build for Hospitality
Direct booking website
Room galleries, availability, offers and secure payments.
Channel manager integration
Availability kept in sync with booking platforms.
AI concierge
Answers questions on rooms, policies, directions and local experiences.
Guest messaging
Pre-arrival, in-stay and post-stay messages on WhatsApp.
Reviews & reputation
Prompted reviews and response workflows.
Seasonal campaigns
Targeted promotions for holidays and long weekends.
Technology
Proven, maintainable technology
We pick tools your team can live with: well-supported, secure and cost-effective to run.
- Next.js
- PHP
- MySQL
- Booking engine / channel manager APIs
- WhatsApp Business API
- Razorpay
Example applications
What this can look like
- Resort website with a direct booking engine
- WhatsApp guest journey from booking to check-out
- AI concierge on the website and WhatsApp
- Repeat-guest offers and loyalty campaigns
Related services
Services for Hospitality
Website Development
Fast, secure, SEO-ready websites that turn visitors into enquiries.
Learn moreAI Automation
Automate workflows across WhatsApp, email, CRM and spreadsheets with AI.
Learn moreDigital Marketing
SEO, performance ads and social media that generate measurable leads.
Learn moreCRM Development
Custom CRMs that capture every lead and keep your sales team on track.
Learn moreLet's build for Hospitality
Tell us about your business and the problem you want solved. We'll suggest a practical plan.